FAQs
More FAQs- Are all your employees background checked?
- What are your rates?
- Will there be an odour after you clean the carpets?
We recognize that security and trust are a paramount concern, so at ServiceMaster of Markham/Richmond Hill we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
All jobs are priced according to task, whether it is daily office cleaning, commercial facility cleaning services, regular carpet cleaning or a one off heavy duty clean. We then take into account variations such as equipment and materials used, employee density, traffic density, etc. in calculating the final cost. We would be happy to work with you to develop a customized cleaning plan that suits your needs. Click here to view our pricing pages.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster of Markham/Richmond Hill cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets