FAQs
More FAQs- Will there be an odour after you clean the carpets?
- Will we always have the same cleaner?
- Are all your employees background checked?
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster of Markham/Richmond Hill cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction, ensuring we do not leave any soapy residue behind. This allows for fresh, clean carpets.
We strive to maintain continuity as this helps build a healthy rapport and trust with our janitorial services customers along with added security.
We recognize that security and trust are a paramount concern, so at ServiceMaster of Markham/Richmond Hill we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.